Be Aware of Scams. Do not give out personal information over the phone or online. Contact the organizations directly if you wish to donate or are in need of their assistance.
Notice: Many of these agencies have adjusted their operations due to COVID-19. You are encouraged to contact them before visiting any of their locations.
Food Banks & Low Cost Meals:
- Brockville and Area Food Bank (58 Buell Street, Brockville)
- Smiths Falls Community Food Bank (93 Russell St. East). 613-283-6695
- Loaves & Fishes (25 Front Ave, Brockville). 613-345-6498
- Meals on Wheels (CPHC Program). 1-800-465-7646. Qualified individuals only.
Utilities:
- New: COVID-19 Energy Assistance Program (CEAP) (https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap). Provides a one-time, on-bill credit to eligible residential electricity and natural gas customers.
- HydroOne Relief Fund (https://www.hydroone.com/savingmoneyandenergy_/financialassistanceforresidents_/Pages/Relief-Fund.aspx). Temporary flat rate of 10.1 cents per kWh is in place. Late payment fees have been suspended.
- Ontario Energy Board (https://www.oeb.ca/) extended the winter disconnection ban for non-payment of accounts. Click to read the press release.
- Enbridge Gas Financial Assistance (https://www.enbridgegas.com/covid-19)
Others:
- United Way of Leeds & Grenville. 613-342-8889. Various services, must apply prior.
United Way is raising funds for frontline agencies that offer continuous support to vulnerable residents. Visit https://www.uwlg.org/ to learn how you can help and for information about their programs. - HydroOne Relief Fund (https://www.hydroone.com/savingmoneyandenergy_/financialassistanceforresidents_/Pages/Relief-Fund.aspx). Temporary flat rate of 10.1 cents per kWh is in place. Late payment fees have been suspended.
- Ontario Energy Board (https://www.oeb.ca/) extended the winter disconnection ban for non-payment of accounts. Click to read the press release.
- Enbridge Gas Financial Assistance (https://www.enbridgegas.com/covid-19)
- D&D Tree Services. Free fire wood available for pick up from 130 North Augusta Road between 10-4.
- Banks/Financial Institutions: Reach out to your individual financial institution to learn of any assistance services they may provide.
Government:
- Municipal Taxes: Interim tax due date has was postponed to for 2 months. Those on pre-authorized payment plans will see their amount recalculated to reflect the 2 months of no payments.
- Employment Insurance (https://www.canada.ca/en/services/benefits/ei.html). There are high volumes of applicants meaning it may take some time to apply for EI.
- COVID-19 Supports Funded by the Social Services Relief Fund (SSRF) in Leeds Grenville. Read how different agencies are ready to assist you by clicking here.
- Leeds-Grenville-Thousand Islands and Rideau Lakes Covid Supports website (https://www.covidsupports.ca/SC-support-for-individuals/) has been created to help families and individuals navigate the supports available from the provincial and federal government levels.